Season Ticket FAQs

Renewing subscribers can manage their package, tickets, and account info online:

New season ticket (subscription) packages are now on sale!

Exciting news! We are now a Ticketmaster venue. To log in to your new Account Manager dashboard for the first time:

  1. Visit your Ticketmaster Account Manager. Be sure to bookmark this page for future reference! Or, you can always select Season Tickets, then My Account in the menu of this website.
  2. Click “Sign In” in the upper righthand corner.
  3. Click the link that says “Don’t have an Account? Sign Up.”
  4. Enter the email address associated with your account. You can change or update it once you’ve logged in for the first time; if you are unsure which email address you’ve used with us in the past, please contact seasontickets@broadwayatthenational.com.
  5. Choose a password, enter your contact information, and be sure you check “Keep me posted…” to ensure you receive our emails. Click “Next.”
  6. Congratulations! You have now logged in to your new Account Manager dashboard. You may follow the navigation to contact us, see your invoice and tickets (once announced!), and update your contact information.
  7. If you need to change your email address on file, select your name from the top righthand corner, and choose “My Profile.” Be sure to scroll down and hit save when you’re done.

If you are having difficulties logging in, please email us at:
seasontickets@broadwayatthenational.com

The exclusive change period to upgrade/exchange ended July 15.

For further questions about making changes to your subscription, please email seasontickets@broadwayatthenational.com.

  • New! Payment plans are available exclusively to subscribers.
  • New! Our Season Ticket (Subscriber) Buyer Assurance Program is now available. Please visit our Ticket Policies page for the latest information. Subscribers can purchase confidently knowing their tickets and shows will be handled appropriately in response to changing conditions.
  • Secure the best seats. Your season tickets will be automatically renewed year after year, but you can always opt out, upgrade, or make changes at your convenience.
  • Flexibility to exchange your tickets into another performance of the same show, at no cost.
  • Be the first to know! Subscribers receive advanced show notice, exclusive invites, special ticketing offers, and so much more.
  • Your personal Account Manager dashboard allows you to upgrade, change, and view your subscription at your convenience.

Yes! New this season, subscribers will have the option to select a payment plan during checkout. If you choose to take advantage of this opportunity, pay 1/3rd now and you will be automatically charged 2 remaining monthly payments.

Broadway at The National’s Season Ticket Buyer Assurance Program will be available for all Broadway at The National events in the 2021/2022 season purchased as part of a season ticket package (subscription).

Our goal is to provide you with the assurance to give you purchase confidence for season ticket packages to all Broadway at The National events.

To learn more, visit our Ticket Policies page.

Broadway at The National’s Season Ticket Buyer Assurance Program will be available for all Broadway at The National events in the 2021/2022 season purchased as part of a season ticket package (subscription). This includes subscriber-exclusive policies regarding canceled, rescheduled, and postponed events.

To learn more, visit our Ticket Policies page and click Season Ticket Buyer Assurance Program.

Broadway at The National’s Season Ticket Buyer Assurance Program will be available for all Broadway at The National events in the 2021/2022 season purchased as part of a season ticket package (subscription). This includes subscriber-exclusive policies regarding high-risk groups or those who have been ill with high temperatures.

To learn more, visit our Ticket Policies page and click Season Ticket Buyer Assurance Program.

We know that right now, it can feel challenging to make future plans. Please know the safety of our theatregoers and employees is our highest priority. We are following the lead of our city, state, and federal elected officials as we implement strategies recommended by public health authorities and the Center for Disease Control (CDC) in our theatre and offices.

Our Covid-19 Info Center is your resource for the most up-to-date information possible regarding related policies and practices. Please bookmark it and refer back often.

Please add the following email addresses to your safe senders list, address book, and/or primary inbox tab to ensure you receive our messages. If you think you may not be seeing our emails, please check your Spam folder(s).

You may unsubscribe at any time, but please note that doing so means you may miss important ticketing and transactional communications.

If you think you have mistakenly unsubscribed or need further assistance, please email us at seasontickets@broadwayatthenational.com and we’d be happy to assist.

Please log in to your new Ticketmaster Account Manager dashboard utilizing the instructions included on this FAQ page. Note that you will need to first log in with the email address we have on file, before making further changes to your account. If you are unsure which email address is on file, please contact us at seasontickets@broadwayatthenational.com.

Once logged in, select your name from the top righthand corner, and choose “My Profile.” Then, simply make any contact info changes necessary. Be sure to scroll down and hit save when you’re done.

If you do not wish to renew for 2021/2022, you can simply disregard communications regarding your season tickets, or email seasontickets@broadwayatthenational.com and let us know.

Please note that opting to forego your renewal means your seats will be returned to our inventory, and they will not be reserved for you in the future unless you re-subscribe at a later date.

More information about receiving your tickets will be provided closer to your show date. You should expect to hear from us no later than 30 days prior to your first performance.

Some shows are currently on sale. For other productions, single tickets will begin to go on sale after Labor Day and throughout the coming months. The best way to secure your seats now is to purchase a season ticket package! Learn more.

We’d be happy to help! If you are having difficulties logging in, or with any element of your renewal, please email us at: seasontickets@broadwayatthenational.com