The Nederlander Organization and Broadway at The National are committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. The organization strives to ensure a welcoming work environment where everyone belongs and is valued, encouraged, and respected for their unique contributions. We are focused on building a culture that acknowledges and values Diversity, Equity, and Inclusion.
We are an equal opportunity employer and welcome all to apply.
Check out our available position(s) below.
Overview:
The Group Sales Associate is responsible for the day-to-day workflow of Broadway at The National’s group sales initiatives, while supporting long-term strategic efforts in marketing, sales and community engagement. This is a part-time position (20-30 hours per week) and reports to the Marketing & Sales Manager. This is an in-office position.
Responsibilities include but are not limited to:
- Field inquiries, acting as the first point of contact for groups communications end-to-end and act as customer service representative, addressing patron concerns as needed
- Create and distribute outbound communications, establishing relationships with new groups and community organizations
- Foster relationships with existing groups, prioritizing retention from year to year and show to show
- Work successfully with box office to invoice patrons, collect payments, add and drop seats (as necessary), collect and mail printed tickets, and finalize group sales orders
- Conduct market research and assist with past group buying analyses
- Assist with tourism initiatives to expand group sales reach into the travel trade
- Assist with group sales plans and marketing and sales collateral
- Coordinate the successful execution of VIP Group pre-show and post-show receptions
- Assist with building itineraries with community and restaurant partners (as necessary), serving as the go-to for Broadway at The National as a premiere downtown destination
- Participate in other marketing activities as requested, such as staffing opening nights and season launch activities
- Create weekly reports and summaries for marketing and sales leadership
Basic qualifications include:
- At least two years relevant administrative, sales, or customer service experience
- Excellent communication skills including both verbal and writing
- Strong customer service skills, including pleasant phone demeanor
- Established knowledge of the local/DC market and performing arts landscape
- Willingness to learn computerized ticketing system
- An enthusiasm for the arts, entertainment, music, and theatre
- Comfort with a fast-paced environment with acute attention to detail is a must
- Proficiency with MS Office and Google Suite
- Proficiency with Ticketmaster and/or Archtics a plus
To Apply: Interested candidates should submit resume and cover letter via email to careers@broadwayatthenational.com or mail to theatre address below. No phone calls, please.
The Nederlander Organization and National Theatre Group are committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. The organization strives to ensure a welcoming work environment where everyone belongs and is valued, encouraged & respected for their unique contributions. We are focused on building a culture that acknowledges and values Diversity, Equity, and Inclusion. We are an equal opportunity employer and welcome all to apply.
Broadway at the National is located at:
Broadway at The National
1321 Pennsylvania Avenue NW
Washington, D.C. 20004
The National Theatre Box Office
Pay: $28.65/hour as determined by the CBA
Responsibilities:
- The purpose of this position is to sell tickets for all performances at The National Theatre and to assist in the overall functions of the Box Office
- Sell tickets in person, at the box office window, process tickets sold via web outlets, reconcile all sales, exchanges, and returns at the end of each sales shift
- Take direction from venue Treasures and perform tasks as assigned.
Qualifications:
- Ticket Sales experience and knowledge of Ticketmaster and Archtics
- Strong customer service orientation and professional demeanor
- Strong written and verbal communication skills
- Strong math, cash handling and basic excel skills
- Interest in and knowledge of the Performing Arts
Interested in being an usher for Broadway at The National performances? Please send a letter of interest to tsistaff@aol.com.
Broadway at The National accepts applications on a rolling basis for part-time and seasonal support. Interested? We’d love to hear from you! Send a quick note that highlights your area of interest along with your resume to careers@broadwayatthenational.com, and we’ll be in touch should the right opportunity become available.