Group Sales


Bringing a group of 10 or more?

Whether you’re joined by friends, family, associates, or clients, it’s never too soon to plan your next group event! Experience the best that D.C.’s arts scene has to offer — plus exclusive access and benefits — when you bring a group of 10 or more.

We are now booking groups for most shows at The National! Please fill out the form above to share some basic information about your group, and one of our Group Sales Associates will get in touch with you within 2-3 business days.

Don’t forget to add info@broadwayatthenational.com and groupsales@broadwayatthenational.com to your safe senders list, address book, and/or primary inbox tab to ensure you receive our messages.

Your group benefits*

PERSONALIZED SERVICE: Enjoy a personalized group booking experience.

ACCESSIBLE & FLEXIBLE SEATING: Multiple locations and accommodations available.

ALL GROUPS WELCOME: Seniors, tour and travel, fundraising benefits, students, corporate entertaining, family, friends, and more — are you ready to start planning your group?

EARLY ACCESS: Reserve your group tickets in advance of the general public.

EASY PAYMENT SCHEDULING: Deferred payments available for most reservations.

PROMOTIONAL ASSISTANCE & STUDY GUIDES: Logos, art, and assets to promote your trip to group members available upon request. Study guides available for most shows, upon request.

*Benefits subject to change; some restrictions apply.


Already Booked a Group?

Access your tickets in Account Manager!


GROUP SALES TICKETING POLICIES

Group sales are available for any party of 10 or more individuals attending the same performance, for most of our presentations. Student groups must be 20 or more students.

Groups of 50+ often enjoy deeper savings, so bring as many people as you’d like! We have accommodated groups of up to 600 before, and would love to discuss your individual group’s needs.

We can seat your group anywhere in the theatre, if the seats are available.

We can also offer your group seats in different sections of the theatre to allow for different pricing levels, as long as they add up to a minimum of 10 tickets at the same performance. 

See a complete seating chart of the venue.

Group prices vary depending on where you sit in the theatre and the date/time of the performance. The best thing to do is to complete this form. We’ll be in touch within 2-3 business days to begin your personalized booking process and provide you with relevant group pricing.

Payment can be made by credit card or check for the group as an entirety. No single or per-seat payments will be accepted.

Credit cards are accepted over the phone or via your Account Manager dashboard and corresponding invoice.

If paying by check, mail payment and copy of your signed invoice to: Attn: Group Sales, Broadway at The National, 1321 Pennsylvania Ave. NW, Washington, DC 20004. Checks should be made payable to National Theatre Group.

Unless otherwise stated, a deposit of at least ten percent (10%) of the total payment must be received within ten (10) days of the initial reservation. Ten percent (10%) of total payment will be calculated and then rounded up to the closest total ticket price. No reservation is guaranteed until your deposit is received.

The remaining balance is due no later than four (4) weeks prior to the performance date. In the event that a group order is placed within four (4) weeks of a performance, then full payment must be made immediately upon reservation.

Please refer to your invoice(s) on your Account Manager dashboard for exact due dates.

You may decrease the number of tickets (but not below 10, the group minimum) until the final payment is made, and receive credit against the balance.

Deposits are non-refundable, but may be converted to full price single tickets in the event that a group does fall beneath the required number of participants for a group.

Additional tickets may be reserved at the group rate up to two business days before the performance, if available. An additional $15.00 fee shall be added each time.

All patrons must present a ticket for entry to all ticketed performances. It is the policy of our theatre that children under the age of 4 will not be admitted, and many shows have their own “recommended age” as well. Please refer to our individual show pages for this detail.

Your phone is your ticket. We are now using contactless ticketing, so please download your mobile ticket and save it to your smartphone’s wallet app before arriving to the theatre. To access your tickets please log in to your Account Manager on your smartphone or mobile device.

As a Ticketmaster venue, you can access your Account Manager dashboard to view and pay your group sales invoice online.

To log in to your new Account Manager dashboard for the first time:

  1. Visit your Ticketmaster Account Manager. Be sure to bookmark this page for future reference!
  2. Click “Sign In” in the upper righthand corner.
  3. Click the link that says “Don’t have an Account? Sign Up.”
  4. Enter the email address associated with your account. You can change or update it once you’ve logged in for the first time; if you are unsure which email address you’ve used with us in the past, please contact groupsales@broadwayatthenational.com.
  5. Choose a password, enter your contact information, and be sure you check “Keep me posted…” to ensure you receive our emails. Click “Next.”
  6. Congratulations! You have now logged in to your new Account Manager dashboard. You may follow the navigation to view your invoice.
  7. If you need to change your email address on file, select your name from the top righthand corner, and choose “My Profile.” Be sure to scroll down and hit save when you’re done.

YES! Our Group Sales Associates are happy to help you select seating locations that work best for you and your group.

Accommodations must be reserved in advance of your arrival at the theatre, and may include assistive listening devices, narrated performances, interpreter services/captioned performances, and accessible seating. Please book early for the best seating options. Learn more about accessibility services at The National.

While you are welcome to bring a motorcoach and drop off your group members outside of the theatre, on-site parking is unfortunately not available at our historic downtown venue.

The closest parking garage able to accommodate motorcoaches is located at Union Station. For more information, visit UnionStationDC.com/Parking.

Union Station Parking Garage
30 Massachusetts Ave, NE
Washington, D.C. 20002
202-898-1950

This parking information is made available for your convenience; availability is not guaranteed and is subject to change. Patrons are encouraged to double-check availability before arriving.

We would love to host your group for a pre- or post-show reception in one of our lounges. Or, make it “dinner and a show” with one of our local restaurant partners. Please speak with your Group Sales Associate if you are interested in assistance in planning your group outing.

Outside of The National, there’s plenty to do in downtown D.C.! The National Mall and many of the Smithsonian museums are within walking distance of The National Theatre — not to mention the White House!

We suggest you visit Washington.org for a complete listing of activities in the DC region. The National Theatre is a proud member of Destination DC; the area’s official destination marketing organization.

The safety of our theatregoers and employees is our highest priority. We are following the lead of our city, state, and federal elected officials as we implement strategies recommended by public health authorities and the Center for Disease Control (CDC) in our theatre and offices.

Our Health and Safety page is your resource for the most up-to-date information possible regarding related policies and practices. Please bookmark it and refer back often.

Please note that your purchase of group tickets serves as agreement and understanding of the Broadway at The National group sales terms of service.

For questions, please contact groupsales@broadwayatthenational.com.

Our fees are minimal, but also necessary, to give you a seamless experience with high-touch customer service.

GROUP BOOKING FEES

The groups pricing shared with you already includes a $4 facility fee and $1 administrative fee per ticket. In addition, all groups are subject to a one-time-only group booking fee of either $15 for groups under 50, or $25 for groups of 50 or more.

CHANGE FEES

A fee of $15 will be added each time the number of tickets change in an order, up through the date your final balance is paid. A fee of $25 will be added if your reservation is changed to a different performance of the same production.

TICKET DISTRIBUTION FEES

The easiest and most cost-effective way to get your tickets is via Mobile Delivery. There is no charge for this method, and all tickets will be digitally transferred into the Group Leader’s Account Manager.

If you prefer that your tickets are printed, we can provide printed tickets at Will Call for a flat rate based on your group size: $15 for groups under 50, and $25 for groups of 50+. If you’d like your printed tickets mailed to you, the same rates apply plus a $10 shipping fee.