About Us

Overview:

The Group Sales Associate is responsible for the day-to-day workflow of Broadway at The National’s group sales initiatives, while supporting long-term strategic efforts in marketing, sales and community engagement. This is a part-time position (20-28 hours per week) and reports to the Senior Manager of Marketing & Sales. This is an in-office position. Salary is $20.00/hour.

Responsibilities include but are not limited to:

• Field inquiries, acting as the first point of contact for groups communications end-to-end
• Act as customer service representative, addressing patron concerns as needed
• Create and distribute outbound communications, establishing relationships with new groups and community organizations
• Foster relationships with existing groups, prioritizing retention from year to year and show to show
• Invoice patrons, collect payments, add and drop seats (as necessary), collect and mail printed tickets, and finalize group sales orders
• Conduct market research and assist with past group buying analyses
• Assist with creating group sales plans and marketing/sales collateral
• Participate in other marketing activities, such as staffing opening nights and Girl Scout events, tabling, post-show talkbacks, and season launch activities
• Create weekly reports and summaries for marketing and sales leadership

Basic qualifications include:

• 1-2 years of relevant administrative, sales, or customer service experience required (related internship experience may be substituted)  
• Excellent communication skills including both verbal and writing
• Strong customer service skills, including pleasant phone demeanor
• Established knowledge of the local/DC market and performing arts landscape
• Willingness to learn computerized ticketing system
• An enthusiasm for the arts, entertainment, music, and theatre
• Comfort with a fast-paced environment with acute attention to detail is a must
• Proficiency with MS Office including Outlook and Excel, and Google Suite
• Proficiency with ticketing systems a plus
• Minimal evening and weekend availability for pre- and post-show events

To Apply: Interested candidates should submit resume and cover letter via email to careers@broadwayatthenational.com or mail to theatre address below. No phone calls, please.

The Nederlander Organization is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We strive to foster a welcoming work environment where everyone belongs and is valued for their unique contributions.

Broadway at the National is located at:

Broadway at The National

1321 Pennsylvania Avenue NW

Washington, D.C. 20004