Last Updated and Effective Date: March 5, 2026

TERMS OF USE

1. Introduction.

The rules, policies, terms and conditions below (the “Terms”) govern the usage of all Broadway at the National’s websites, mobile services and apps (collectively, the “Site”).  Broadway at the National (“us”, “we”, “our”) collectively refers to Broadway at the National (“BATN”) and all of BATN’s parents, subsidiaries, and affiliates.   

By visiting or using the Site, you expressly agree to these Terms. In addition to the Terms, we have other policies that apply, which are incorporated herein by reference.  Including:

• The Purchase Policy which explains your rights and obligations when purchasing tickets via the Site.
• The Privacy Policy which explains your rights with respect to your data when using our Site.
• The Group Sales Terms and Conditions. 
•  Any other policies, rules or guidelines that may be applicable to particular offers or features on the Site.  

These Terms are a legally binding agreement between you, the user (“you” or “your”) and us.  You and we are each a “Party” and collectively we are the “Parties” to the agreement.

2. Notice of Future Changes.

We may make changes to these Terms at any time. Any changes we make will be effective immediately when we post a revised version of these Terms on the Site. The “Last Updated” date at the top of this page will tell you when these Terms were last revised. By continuing to use this Site after that date, you agree to the changes.

3. Content.

The Site, including all software, content, data, pages, print screens, images, artwork, photographs, audio and video clips, HTML code, source code or software that reside or are viewable or otherwise discoverable on the Site, and all tickets obtained from the Site, (collectively, the “Content”) are owned by us or our licensors.  The Content is protected under copyright, trademark, patent, and other intellectual property laws.  You agree not to take any actions inconsistent with our ownership interests.  

We may change the Content and features of the Site at any time.

The registered and unregistered trademarks, logos and service marks displayed on the Site are owned by us, our affiliates or licensors. You may not use our trademarks, logos and service marks in any way without our prior written permission. You may inquire about obtaining permission by contacting us at help@broadwayatthenational.com. 

4. License.

We grant you a non-exclusive, non-transferable, non-sublicensable, limited and revocable license to visit and use the Site and view our Content, for your personal use only, conditioned on your compliance with these Terms and any additional terms specific to the particular app.  You may not download, copy, or use our Content in any way. 

5. Children

While some of the Content listed on the Site may appeal to children, the Site is not targeted at children under the age of 18, and they are not permitted to use the Site. We strongly encourage all parents and guardians to monitor the Internet use by their children. If you use the Site, you affirm you are at least 18 years old.

6. Account Registration and Account Passwords.

You may browse and purchase tickets on the Site without registering for an account. An account is required to purchase tickets, to purchase Season Ticket Packages, to use the most updated version of the BATN app (updated October 23, 2025) and to enter the Lottery.  If you create an account, your account username may not include the name of another person with the intent of impersonating that person, or be offensive, vulgar or obscene. Your account username and password are personal to you. We will never ask for your password. You will be responsible for the confidentiality and use of your username and password, and for all activities (including purchases) that are conducted through your account. You may not transfer or sell access to your account. We will not be liable for any harm related to disclosure of your username or password or the use by anyone else of your username or password. You may not use another user’s account without that user’s permission. You will immediately notify us in writing at help@broadwayatthenational.com if you discover any unauthorized use of your account or other account-related security breach. We may require you to change your username and/or password if we believe your account is no longer secure or if we receive a complaint that your username violates someone else’s rights. You will have no ownership in your account or your username. We may refuse registration, cancel an account or deny access to the Site for any reason. To understand how we use information collected from you, including information collected via social media connectivity, please read our Privacy Policy.  

7. Account Termination.

You may request to close your account at any time by contacting us at help@broadwayatthenational.com. However, we are unable to close your account until all Events for which you have purchased tickets  have taken place. 

We may terminate or suspend your account at any time, for any reason. In addition, if we have reason to believe that you violated these Terms or any of our Other Policies, we may: (1) prevent you from re-registering under a different name or email address; (2) cancel any order or purchase acquired through your account; (3) refuse to honor pending and future purchases made from any account we believe may be associated with you; (4) cancel a ticket or ticket order associated with any person we believe to be acting with you; and/or (5) exercise any other remedy available to us under the law and/or this agreement. 

Termination will not limit any of our other rights or remedies at law or in equity.

8. Restrictions.

You agree that you will comply with all applicable laws, rules and regulations, and that you will not do or attempt the following:

• Restrict or inhibit any other person from using the Site.
• Use the Site for any unlawful purpose.
• Engage in any behavior that prevents another user from fair access to tickets.
• Conceal your identity  or impersonate any person or entity, whether actual or fictitious, including any employee or representative of our company.
• Use multiple internet protcocol addresses (“IP Addresses”), names, email addresses, or other identifying information to purchase tickets or enter lotteries or by impersonating an account holder.
• Engage in spamming or flooding.
• Harvest or collect information about Site users.
• Order a number of tickets for an Event that exceeds the stated ticket limit for that Event.
• Use any password or code to participate in an offer on the Site if you did not receive the password or code from us or if you violate the terms of the offer.
• Use or allow others to use any manual or automated software, devices, or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools, browser automation, or agent frameworks) to access, extract, “scrape,” monitor, or download data from us, including without limitation to ticket inventory, seat maps, ticket pricing, or ticket availability; provided that we may elect to grant the operators of public, consumer facing search engines revokable permission to use spiders to create text-only, publicly available searchable indices of the Content (but not caches, archives, embeddings, training sets, knowledge bases or derivative datasets) and never for ticket inventory, availability or pricing.
• Use, or permit the use of, any data, Content, or metadata obtained from the Site (whether directly, via a third party, or via an automated agent) to train, fine-tune, evaluate, or improve any artificial intelligence, machine learning, large language model, foundation model, retrieval system, or similar technology, or to build features that surface, infer, or broker ticket inventory or pricing.
• Deploy, operate, or provide any agent, bot, plugin, extension, meta-crawler, federated search, or AI assistant that accesses or reproduces any portion of the Site or surfaces ticket inventory, availability, seat maps, or pricing, without our prior written consent.
• Cache, store, persist, or create embeddings or vectorizations of any Content from the Site, including but not limited to ticket inventory, pricing, availability, or seat-level information.
• Display, sublicense, syndicate, resell, or otherwise re-publish ticketing or Event information derived from the Site on any third-party site, application, interface, or AI experience.
• Circumvent or interfere with any technical or policy controls intended to prevent automated access (including robots.txt, meta tags, headers, IP blocks, rate limits, and token gates), and consent or absence of disallow rules in robots.txt does not grant you any license or permission to access or use the Content.
• Submit any software or other materials that contain any viruses, worms, Trojan horses, defects, date bombs, time bombs or other items of a destructive nature or that may compromise the Site’s security.
• Modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any portion of the Site, including any tickets or underlying algorithms or barcodes used on or in the production of tickets, or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Content.
• Remove any copyright, trademark or other proprietary rights notices contained on the Site.
• Use any robot, spider, offline reader, site search/retrieval application or other manual or automatic device, tool, or process to retrieve, index, data mine or in any way reproduce or circumvent the navigational structure or presentation of the Content or the Site, including with respect to any CAPTCHA displayed on the Site. Operators of public search engines may use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials but not caches or archives of such materials. We may revoke this exception at any time and require removal of archived materials gathered in the past.
• Use any bot software, automated software or computer system to search for, reserve, buy or otherwise obtain tickets, discount codes, promotional codes, or any other items available on the Site, including sending information from your computer to another computer where such software or system is active.
• Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure.
• Access, reload or refresh transactional Event or ticketing pages, or make any other request to transactional servers, more than once during any three-second interval.
• Reproduce, modify, display, publicly perform, distribute or create derivative works of the Site or the Content.
• Reproduce or scan tickets in a format or medium different from that provided by the Site.
• Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms used on or in production of tickets or the Site.
• Use the Site or the Content to, or in conjunction with, any device, program or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose.
• Commit a brute force attack against the Site.
• Circumvent any security measure, access control system, or other technological control and measures on the Site.
• Manipulate any identifiers or disguise the origin of any interaction with the Site.
• Deep link to the Site for any purpose, unless authorized by us.
• Use the Site for any commercial purpose, unless otherwise authorized by us.

Any unauthorized automated access or use described in this section constitutes unauthorized access and may violate applicable laws (including but not limited to the Computer Fraud and Abuse Act and anti-hacking laws).

These rules are not exhaustive, and we may modify them at any time.  We have the right to take appropriate action to enforce these rules (including suspending or terminating your account and revoking your ticket(s) to protect the integrity of the Site.  

This license exists only so long as you strictly comply with each of the provisions described in this section. Any use of the Site or Content by you or anyone acting on your behalf that does not strictly comply with each and every provision in this section exceeds the scope of the license granted to you herein, constitutes unauthorized reproduction, display, or creation of unauthorized derivative versions of the Site and Content, and infringes our copyrights, trademarks, patents and other rights in the Site and Content. You will not acquire any ownership rights by using the Site or the Content.

9. Push Notifications.

If you download our application, you may elect to receive push notifications.  You may opt out of push notifications at any time by going to your device “Settings” and clicking on “Notifications,” and then changing those settings for some or all of the apps on your device.

10. Links.

The Site contains links to other websites that may not be owned or operated by us. The fact that we may link to those websites does not indicate any approval or endorsement of those websites. We have no control over those websites. We are not responsible for the content of those websites, or the privacy practices of those websites. We strongly encourage you to become familiar with the terms of use and practices of any linked website. Your use of other websites is at your own risk and is subject to the terms of those websites. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Site or other sites) is free of viruses, worms, Trojan horses, defects, date bombs, time bombs and other items of a destructive nature.

11. Rules for Sweepstakes, Contests, & Games.

In addition to these Terms, sweepstakes, contests, games or other promotions (collectively, “Promotions”) made available through the Site may have specific rules that are different from these Terms. By participating in a Promotion, you will become subject to those rules. We urge you to review the rules before you participate in a Promotion. Promotion rules will prevail over any conflict with these Terms.

12. Violation of these Terms.

We may investigate any violation of these Terms, including unauthorized use of the Site. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation. We may revoke access to the Site and take legal action that we feel is appropriate. You agree that monetary damages may not provide us with sufficient remedies and that we may pursue injunctive or other relief for your violation of these Terms. If we determine that you have violated these Terms or the law, or for any other reason or for no reason, we may cancel your account and prevent you from accessing the Site at any time without notice to you. If that happens, you may no longer use the Site or any Content. You will still be bound by your obligations under these Terms. You agree that we will not be liable to you or any third party for termination of your access to the Site or to your account or any related information, and we will not be required to make the Site or your account or any related information available to you. We may also cancel any ticket or merchandise order, and tickets or merchandise acquired through your order. We may refuse to honor pending and future purchases made from all accounts we believe may be associated with you or cancel a ticket or ticket order associated with any person we believe to be acting with you, or cancel your ticket postings, or exercise any other remedy available to us.

13. Disclaimer of Warranties

WE PROVIDE THE SITE AND THE CONTENT TO YOU “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES (UNLESS EXPLICITLY STATED IN OUR OTHER POLICIES). TO THE FULLEST EXTENT PERMISSIBLE BY LAW, AND TO THE EXTENT THAT APPLICABLE LAW PERMITS THE DISCLAIMER OF EXPRESS OR IMPLIED WARRANTIES, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR COURSE OF PERFORMANCE OR USAGE OF TRADE. 

WE DO NOT GUARANTEE THAT THE SITE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT THE SITE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. 

WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. 

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.

14. Limitation of Liability.

These Terms limit our liabilities as allowed by applicable law; accordingly, some limitations may not apply to use.  For example, these Terms do not limit liability for gross negligence or willful misconduct.  But, to the extent allowed by applicable law, these Terms do limit our liabilities – and any liabilities of our offices, directors, employees and agents, as follows:

• WE ARE NOT LIABLE FOR EVENT ORGANIZERS, SUPPLIERS, ADVERTISERS OR SPONSORS.
• WE ARE NOT LIABLE FOR ATTORNEY’S FEES OR FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY TYPE.
• YOU VOLUNATRILY ASSUME ALL RISKS INCIDENTAL TO THE EVENT FOR WHICH THE TICKET IS ISSUED (WHETHER OCCURRING BEFORE OR AFTER THE EVENT), IN CONNECTION WITH THE SITE, THE CONTENT, OR ANY OTHER PRODUCT OR SERVICE ASSOCIATED WITH THE SITE.  YOU WAIVE ANY CLAIMES FOR PERSONAL INJURY OR DEATH – INCLUDING (WITHOUT LIMITATION) AS A RESULT OF ANY COMMUNICABLE DISEASE OR ILLNESS, EVEN IF YOU CONTRACTED IT WHILE ATTENDING AN EVENT, AGAINST US, MANAGEMENT, FACILITIES, VENUES, EVENTS, OR OTHER PARTICIPANTS AND ALL OF OUR RESPECTIVE PARENTS, AFFILIATED ENTITIES, AGENTS, OFFICERS, DIRECTORS, OWNERS, AND EMPLOYEES ON BEHALF OF YOURSELF AND ANY ACCOMPANYING MINOR. WE ARE NOT AND WILL NOT, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THE SITE, THE CONTENT, OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. 
• WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (a) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE, (b) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (c) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE, (d) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY CONTENT, OR (e) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. 

OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE USE OF THE SITE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. IN NO EVENT WILL ATTORNEYS’ FEES BE AWARDED OR RECOVERABLE.

15. Indemnification.

By your use of this Site, you agree to waive any claims you may have against us for any damages that you may incur as a result of your use or attempt to use this Site.  You agree to defend, indemnify and hold us and our officers, directors, employees, agents, Event Organizers, suppliers, advertisers, and sponsors harmless from any against any and all claims, damages, losses, and expenses of any kind (including reasonable attorney’s fees and costs) arising from or related to (a) your misuse of the Site and/or the Content, (b) your violation of the rights of any third party, (c) your negligence or willful misconduct, or (d) your violation of applicable law and/or these Terms, including our other policies.   We reserve the right to take exclusive control and defense of any claim, and you will cooperate fully with us in asserting any available defenses.

16. Disputes, Including Mandatory Arbitration and Class Action Waiver.

Any dispute or claim relating in any way to your use of the Site, or to products or services sold or distributed by us or through us, will be resolved by binding arbitration rather than in court, with the following exceptions:

• You may assert claims in small claims court if your claims apply;
• In the event that the arbitration agreement in these Terms is, for any reason, held to be unenforceable, any litigation against us (except for small claims court actions) may be commenced only in a federal or state court located within Washington D.C., and we both consent to the jurisdiction of those courts for such purposes.

Any arbitration shall take place in Washington D.C., and shall be administered by, and pursuant to the rules of, the American Arbitration Association (“AAA”). Your use of Our Sites is your consent to the sole and exclusive personal jurisdiction of the AAA sitting in Washington D.C.

The arbitration agreement in these Terms is governed by the Federal Arbitration Act (FAA), including its procedural provisions, in all respects. This means that the FAA governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver discussed below. State arbitration laws do not govern in any respect.

This arbitration agreement is intended to be broadly interpreted and will survive termination of these Terms. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to any claim that all or any part of this Agreement is void or voidable. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow these Terms as a court would.

We each agree that the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. You agree to waive any right to a jury trial or to participate in a class action. If this specific provision is found to be unenforceable, then the entirety of this arbitration section will be null and void and neither of us will be entitled to arbitrate our dispute. You agree that these Terms evidence a transaction involving interstate commerce and will be governed by and construed in accordance with federal law to the fullest extent possible.

17. Waiver.

If you don’t comply with the Terms or our other Policies, including the Purchase Policy, and we don’t act right away, we don’t waive any rights to take action now or in the future. 

18. Contact Us.

If you have any questions, comments or complaints regarding these Terms or the Site, please contact Us at: help@broadwayatthenational.com.